Why We Collect Your Personal Information
The personal information that we collect depends on our relationship with you, the circumstances of collection, and the products or services that you apply for, purchase, and/or enquire about. We may use the personal information you have supplied for purposes including:
identify you as the user of our products and services and provide better service to you;
• perform authorized financial transactions with you and your associated service providers;
operate our business, including as it applies to you;
where you have consented, to keep you informed about products and services and those of relevant business partners;
participate in the process of any third-party acquisition or potential acquisition of an interest in us and/or our assets;
to fulfill our legal and regulatory obligations; and
to improve and optimize our platforms (including our websites), products, and services.
Lawful Basis of Processing Information
We only collect and use personal information about you when the law allows us to:
the data subject (you) has given consent to the processing activity taking place;
If the processing is necessary for the performance of a contract;
• if the processing is necessary for compliance with a legal obligation to which the controller is subject; and
• if the processing is necessary for our legitimate interests or those of any third party.
If we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make it clear to you what those legitimate interests are at the relevant time.
What Information We Collect and How
Consistent with the provision of our products and services, the types of personal information we may collect and hold include the following.
- Identity and contact details – including individuals’ first and last name, email address, phone number, company name, and other identifying and contact information.
- Payment information – including any personal information associated with any payment information provided.
- Other information – text of written and oral communications gathered in the course of our interaction with you, including additional information from your interactions with us online, such as any feedback you provide us when you communicate with our customer support, cookie information, IP address, URL’s, search histories and other associated information.
We may collect personal information directly from you in the course of providing our products and services, from our website, mobile applications, and other online platforms (to the extent applicable), and/or directly from you, including using cookies (data files placed on your device or computer), log files and security tokens.
In some cases, we may collect information about you indirectly, such as from third-party providers of our products and services, providers of data analytics services, and providers of third-party websites, apps, and social media platforms. We may also collect personal information about you indirectly when a third party whom you have a relationship with uses our products and services, such as when a company who you have purchased products and/or services, provides us your personal information so we can provide our products and/or services to them. Where we receive personal information about you from such third parties, we require that they have collected and disclosed that information with your knowledge or consent (to the extent required by applicable laws).
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to protect our rights otherwise.
How Long We Keep Your Information
We pride ourselves on ensuring that your personal information is only retained for the period that we need it for, in accordance with laws, regulations, professional obligations that we are subject to, and our business needs.
Failure to Provide Personal Information
Where we need to collect personal information by law or in order to process your instructions or perform a contract we have with you and you fail to provide personal information when requested, we may not be able to carry out your instructions, perform the contract we have or are trying to enter into with you or provide you the products and services you are requesting. In this case, we may not be able to provide you the products and services you have requested, but we will notify you if this is the case at the time.
Our websites may contain links to other websites from time to time. Please note that we do not control, and are not responsible for, the content or practices of these other websites. Our provision of any third-party links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This policy does not apply to any third-party websites, which are subject to any privacy and other policies they may have.
Policy Review and Amendments
If you have any concerns about this website or your use of the Service, please contact us at: firstname.lastname@example.org